The incident has been resolved. We are currently monitoring. All data can now be viewed normally in the Analytics section of our Engage platform.
Posted Mar 14, 2024 - 10:53 GMT-03:00
Update
We continue to work to resolve this case. Our technical team is working on it as a priority. Remember that you can visualize the data of specific campaigns.
Posted Mar 13, 2024 - 16:37 GMT-03:00
Identified
Currently it is not possible to view general Engage analytics in our platform. You can select a specific campaign to view its data. The error has been identified and the Aivo Engage technical team is working with priority to solve it.