Resolved -
The incident has been resolved. We are currently monitoring. All data can now be viewed normally in the Analytics section of our Engage platform.
Mar 14, 10:53 GMT-03:00
Update -
We continue to work to resolve this case. Our technical team is working on it as a priority. Remember that you can visualize the data of specific campaigns.
Mar 13, 16:37 GMT-03:00
Identified -
Currently it is not possible to view general Engage analytics in our platform. You can select a specific campaign to view its data. The error has been identified and the Aivo Engage technical team is working with priority to solve it.
Mar 12, 15:54 GMT-03:00