All Systems Operational
AgentBot Operational
90 days ago
100.0 % uptime
Today
Chat Window Operational
90 days ago
100.0 % uptime
Today
Bot's Messaging Service API Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Analytics (Platform & API) Operational
90 days ago
100.0 % uptime
Today
Email API Operational
90 days ago
100.0 % uptime
Today
Live Operational
90 days ago
99.99 % uptime
Today
Live API Operational
90 days ago
100.0 % uptime
Today
Live Platform Operational
90 days ago
99.97 % uptime
Today
Live Analytics Operational
90 days ago
100.0 % uptime
Today
Engage Operational
90 days ago
99.99 % uptime
Today
Engage Platform Operational
90 days ago
100.0 % uptime
Today
Engage API Operational
90 days ago
100.0 % uptime
Today
Proactivity API Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Aivo Studio Operational
90 days ago
100.0 % uptime
Today
Client Integrations API Operational
90 days ago
100.0 % uptime
Today
Channels Operational
90 days ago
99.81 % uptime
Today
Whatsapp Operational
90 days ago
99.53 % uptime
Today
Facebook Operational
90 days ago
99.95 % uptime
Today
Instagram Operational
90 days ago
99.95 % uptime
Today
GenerativeAI Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
100.0 % uptime
Today
Azure OpenAI Operational
90 days ago
100.0 % uptime
Today
Help Operational
90 days ago
100.0 % uptime
Today
Help Interface Operational
90 days ago
100.0 % uptime
Today
Help API Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Contact Point Operational
90 days ago
100.0 % uptime
Today
Voice SBC Operational
90 days ago
100.0 % uptime
Today
Voice Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024
Resolved - This incident has been resolved. For more information please visit Meta status: https://metastatus.com/whatsapp-business-api
Mar 27, 10:02 GMT-03:00
Investigating - We are currently experiencing major disruption impacting message delivery on Cloud API. This issue started at March 26, 2024, 7:55:47 PM PDT. Meta is currently investigating the incident. Please follow the link to see any Meta update: https://metastatus.com/whatsapp-business-api
Mar 27, 00:14 GMT-03:00
Mar 26, 2024

No incidents reported.

Mar 25, 2024
Resolved - The incident was resolved at 4:13 pm (GMT -3) and since then we have had no further delays in sending messages. Live is up and running. We continue to monitor all services.
Mar 25, 18:25 GMT-03:00
Investigating - We are currently experiencing a degradation of the messaging service in the Whatsapp channel. This incident affects the sending of messages from our Agentbot, as well as the operation of Live in general. Delays in message delivery may occur during this time. The Aivo technical team is working together with Meta to resolve this as soon as possible. We are also monitoring all services and APIs responsible for these deliveries.
Mar 25, 16:41 GMT-03:00
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Resolved - The incident has been resolved. We are currently monitoring. All data can now be viewed normally in the Analytics section of our Engage platform.
Mar 14, 10:53 GMT-03:00
Update - We continue to work to resolve this case. Our technical team is working on it as a priority. Remember that you can visualize the data of specific campaigns.
Mar 13, 16:37 GMT-03:00
Identified - Currently it is not possible to view general Engage analytics in our platform. You can select a specific campaign to view its data. The error has been identified and the Aivo Engage technical team is working with priority to solve it.
Mar 12, 15:54 GMT-03:00